Return and Refund Policy

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We understand that you may have ordered too many for your job and may not use the timber again.

To help with this we accept returns however there will be a 10% fee payable. This helps us cover the time spent re-stacking and processing the return.  This fee will come off the refund. 

ALL TIMBER MUST BE INTACT AND RETURNED IN THE SAME WAY THEY WERE PURCHASED.

Timber eligible for return - Posts, feather edge, cross rails, gravel boards. 

 Our untreated timber (pallet timber)  is NON REFUNDABLE.